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Proper Plane

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Everything posted by Proper Plane

  1. Two days only, you can enjoy savings of up to 20% off on scale model accessories: - Resin spinners for Albatros D.V - Resin hubs (all types) - Soft rubber and resin wheels - Decal - Tote bags - Mugs with Proper Plane logo The discounts only last for 48 hours, so don't wait and grab something new for your collection today! Please use coupon code 544841 when checkout! www.ProperPlane.com
  2. Hi there! We've got a special offer for you! www.ProperPlane.com
  3. Hi guys! Finally, we are ready to introduce some new Proper Plane products! We have spent a huge amount of time and effort to create a unique high quality product. We would like to thank Dave Douglass for his professionalism, endurance and patience. Dave, you are the godfather of this project. Many thanks! It is a perfect carry bag for the connoisseur of Great War Aviation. The bag measures 35cm x 42cm (14in x 17in), is tough and durable, and fully washable as it’s made up of 80% polyester and 20% cotton. The perfect companion for hobby shopping or general shopping! Have a look at them! www.ProperPlane.com
  4. Dear friends! I'm very appreciate your support and advises you have given for me. It will surely help me to improve Proper Place customer service. I want to say thank you to Karim for his help in communication with my customer. As it was mentioned English is not my native language and I could have some misunderstanding with Danny. Karim is a real gentleman and he performed his help and I appreciate this very much. I want to apologize to Karim for these different blames he had heard to his address. It is completely unfair I suppose. As for situation with Danny I do believe that was a real misunderstanding. I did send the package on May 25th, but it came to Denny only on July 9th. Due to the pandemic, mail has slowed down a lot. For my part, I made the best of efforts for seeking his packet, but, unfortunately, there are things there that I can't influence on. To confirm my words below I post a screenshot of tracking. I urge you to take into account possible delays with the work of the postal service when placing the orders in Proper Plane in future. Regards, Alex Belov Proper Plane
  5. Hello Danny! As I've already wrote you, with a respect to your willing I'd like to underline some points: Before you have made the order you accepted the terms on our site. Let me remind them to you: - Producing terms: usually we produce the sets you have ordered in terms up to 10 weeks. If this term changes we inform you as soon as it possible. If you need the goods urgent, please let us know to approve special conditions. - Delivery options: Worldwide delivery by registered air mail (usually takes 2-8 weeks) As every propeller is hand made to order I did my best to made it without the queue and sent your propeller ASAP - 2020-05-25 11:27 - 4 (not 10) weeks later after you've made the order. According the situation with COVID-19 in the World any delay with working of postal services is possible and your ordered has not delivered to you before today. The latest status is: "2020-07-08 06:17 BELGIUM, Arrival at inward office of exchange". I claimed to post office according their rules (Any claim accepts at 30 days after sending the package) and still waiting the respond for them. I am sure your packet is ok and will be delivered to you soon. Actually according my experience only 1 packet were lost during 3 years and we settled this without any problem. I have made and sent new set for free. As i confirmed in my letters I will send your money back to you if you still want it. In this case please confirm your readiness to send me back the ordered propeller to me when you receive it. Some words about a way of recall your money. I can do that via: - PayPal (as I said before it is limited available in Ukraine and I can only send money, not receive as you claim in your post) or - bank transfer (in this case I need your bank account details which I was requested from you for several times. My bank does not allow me to see the IBAN and other details which need to send the funds back), - Western Union (it seems I have all data I need to send the payment) - or even send this 31 Euro in an envelop. But regarding the terms of delivery it would take too much time. So we eager to close this dispute and come back to our work. Thank you!
  6. Hello everybody! I want to say that in spite of everything happening around the world, we in Proper Planе continue to work while being in home quarantine. We understand that many of you are now alarmed by the spread of the virus, but we urge you to remain calm and continue to build your models. Perhaps this will distract you and improve your mood. We try to please you with a discount for some of our products. You can find out new prices on our website www.ProperPlane.com. We also decided to support the participants in the group build, which was announced by Mike Swinburne in WingNut Wings Fans group and provide our Axial propeller as a prize to winner. Stay well, stay strong! Alexey Belov Proper Plane
  7. Enjoy free decal set or "Continental" wheels when ordering goods over USD 150. Please mention the item you need in comments to your order and we add it to you package. The offer is valid until March 20. Let's go! Clear prop! www.ProperPlane.com
  8. Hi there! Enjoy free decal set or "Continental" wheels when ordering goods over USD 150. Please mention the item you need in comments to your order and we add it to you package. The offer is valid until January 20. Let's go! Clear prop! www.ProperPlane.com
  9. Hi there! Today we are getting to start our "Black Friday" sales! You can get a discount up to 10%. The offer is valid until November 30. Let's go! Clear prop! www.ProperPlane.com
  10. Dear friends! As we mentioned before our new line of Proper Plane plywood decal got wider! We added 4 new shades. This decal has a transparent background and was developed in co-operation with Dave Douglass - a famous artist which widely known as Albatros and other planes researcher. Set of decals containing 4 sheets with 4 wood textures. Fits the 32th scale but also can be used in the 48nd. To make an order visit to online store www.ProperPlane.com
  11. Dear friends! Have you started to build your Halberstadt Cl.II? It is a good time to do it! Finally two new Prop & Pipe sets are released and now available for order. You can choose Niendorf or Garuda propeller with excellent electroformed exhaust pipe made by REXx. Worldwide free delivery on all orders over $110 (ends 31st May) Visit to our online shop http://bit.ly/2QBEwtm
  12. Dear friends! We at the Proper Plane decided to arrange a small spring sale and make a special offer for you. Anyone who buys a set consists of propeller (single or with REXx exhaust), Continental 760x100 wheels and Proper Plywood Decal will get a discount 10%. The special offer relates to German propellers: Niendorf, Heine, Axial for Mercedes and Axial for BMW 160/180/200 HP engine. Offer valid from now until May 20
  13. Dear friends! Let we have the honor to join to the major league of companies which offers best decal - Aviattik, Uschi van der Rosten, HGW and introduce you a set of wood grain decal. We do hope you like them! This decal has a transparent background and was developed in co-operation with Dave Douglass - a famous artist which widely known as Albatros and other planes researcher. Set of decals containing 4 sheets with 4 wood textures. Fits the 32th scale but also can be used in the 48nd. To make an order visit to online store www.ProperPlane.com
  14. Hello friends! Today we decided to tease you with our new project - a Continental 760x100 resin wheels. They are compatible for 1/32 scale models of different german planes - Albatros, Fokker D.VII, Pfalz and Roland. We are expecting they will be available in March 2019. https://properplane.com/index.php?route=product/product&path=62&product_id=114
  15. Dear friends! Another two Proper Plane sets Prop And Pipe with Niendorf are released and available for order on our site Prop & Pipe for Junkers D.1 with Niendorf Prop & Pipe for Albatros D.V with Niendorf
  16. Dear Phil! Thank you for your comment. Despite the fact that for a long time this status did not cause any complaints, I decided to clarify it in order to avoid further misunderstandings and replace “in stock” to “pre-order”. As I said, each propeller is handmaded by the individual order of each client and it takes time. As for the attempt to hack your card, I have nothing to add except that I am ready to provide any necessary information that will be needed to clarify this situation. In order to finally resolve this problem, I will try to prepare and send your order ASAP so that you can start building your Junkers D1 Sincerely, Alexey Belov Proper Plane
  17. Here there are Proper Plane Behrend und Ruggebrecht for German heavy bomber AEG G.IV. They are the same but they made of different wood and coated with the clear (non colored) lacquer. Which of them do you like more. Darker or Light. Please write in comment. Thank you!
  18. Hi Phil! I am very concerned about the current payment situation. I actually received the order #448 on January 2, as well as payment. As noted in the "Producing terms", which you could read before payment, usually we produce the sets you have ordered in 4-5 weeks. If this term changes we inform you as soon as it possible. Your propeller is already being in produces and will be sent to you in a few weeks. As for LiqPay, it is the largest Ukrainian payment system with an excellent reputation. For all the time I have not had any comments either from clients or from my side. I will definitely inform them about the hacking attempt, so that they take the necessary measures. It is unfortunate that you did not report the problem directly to me, so that I could solve it more quickly. UPD: LiqPay just informed me that there was no any requests in the those days, especially for such an amount. They recommend to submit an application to the cardholder bank and Police. Sincerely, Alexey Belov Proper Plane
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