GazzaS Posted April 1, 2021 Share Posted April 1, 2021 Way back in the earliest weeks of January 2019 I pre-ordered a kit. It never came, and soon it became apparent that other stores in Australia and around the world were selling them. There followed a flurry of e-mails where I asked for them to expedite my shipment or for a refund and they responded saying it was my fault for ordering something 'not-in-stock', or it's not their fault that the supplier (a company in Ukraine with a three-letter name) hadn't sent them one. Five months after the pre-order was made, and two months after they had started selling at Sprue Bros and Hannants, and over a week since they were listed as in-stock at another Aussie model seller, they claimed that there was no way another retailer in Australia had the kit. So, I ordered one, and sent them a copy of the 'shipped' notification. Again, I asked for a refund and got it. Now... on April Fool's day, I finally got the kit that I had pre-ordered over two years ago. I've had nothing to do with the supplier, as I had classified them as unworthy of my time, even putting their e-mail address on the blocked list. So, now I am looking at communicating with them again, and then going through the bother of shipping it back. Life is full of hassle... how much more do I need? I already built the kit that I ordered from the other seller. It was fun, but I hadn't any plans to build another any time soon. My Missus thinks it's some good will gesture and/or not to worry about it. Waddya think? 1 Link to comment Share on other sites More sharing options...
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