Jump to content
The Great LSM Twins Group Build ends July 3, 2024 ×

Awesome Customer Service


Peterpools

Recommended Posts

As my Kotare Spitfire build is nearing completion, I decided my next project would be to return and finish my Tamiya P-51D and of course I lost the spinner. A quick call on Monday to Tamiya USA, customer service in California and the replacement spinner was in my mailbox today (Wednesday), New York. and at no charge. Tamiya's customer service reflects the quality of their products and second to none. It is what every company's customer service should strive to be. 🏆

 

 

  • Like 8
  • Thanks 1
Link to comment
Share on other sites

Tamiya USA is great.  I’ve read online that folks in other parts of the world are not so lucky.  When I was building my 5 F-16 Thunderbirds display using the old Revell kits I was ordering decal sheets from them. They were dirt cheap, like $12 per set.  Guys on eBay were asking upwards of $50 per set. 
 

I still cannot figure out why Tamiya (Japan) pulled that kit off the market.  Even rekitted as something other than the T bird it would be a big seller. 

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...