Sir Desmond Glazebrook Posted February 25, 2020 Share Posted February 25, 2020 Hi guys. As many will know, my lovely HPC plus and Custom Micron were put out out of action by child spraying Windex through them. They corroded accordingly. I contacted the Airbrush MegaStore in Melbourne and asked if they could help. (They are always magnificent!) I was given the phone number for Iwata Australia. I duly contacted them and spoke to a gentleman named Chris. Chris asked me to send my brushes directly to him. And so I did. Poor Chris had a devil of a time getting all the junk out of both brushes. So corroded were they, Chris had to scrape the grub out. My beautiful Iwatas!!!! I need not have worried. Chris completed them in less than a week. They were sent yesterday from Melbourne and arrived this morning, just as I was about to use one of my other airbrushes. I highly recommend Iwata Australia. Aussie and New Zealand modellers can purchase an Iwata airbrush knowing not only are they getting a fine product, but also the best service I have ever had over the 55 years of my life. I am elated. This experience that began as a negative, has been transformed and become a positive. Thanks Chris for this wonderful service and transaction. First class. 100 %! 2 1 Link to comment Share on other sites More sharing options...
1to1scale Posted February 25, 2020 Share Posted February 25, 2020 That is a great testimonial, it’s good to hear that some companies do care about their customers. 3 Link to comment Share on other sites More sharing options...
Sir Desmond Glazebrook Posted February 26, 2020 Author Share Posted February 26, 2020 On 2/25/2020 at 11:46 AM, 1to1scale said: That is a great testimonial, it’s good to hear that some companies do care about their customers. I was so impressed I bought a HP. BPlus High Performance. (Just got a royalty cheque) I now own 3 Iwatas, 2 Harder and Steenbeck, 1 Badger. Q: Do we modellers usually end up with a stash of models and airbrushes??? 1 Link to comment Share on other sites More sharing options...
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