Factory Direct Hobbies

[belugawhaleman]

Anyone deal with this outfit?

I ordered an item from these people ....After a week not shipped. I emailed them....."Oh the order takes a Week to process " It had been a week. Ten days I

emailed again. "Oh there was a soft-ware problem it will take another week to process" spoke on the phone with them......No attempt to make things right.

Just "Another Week". What, he couldn't expedite things or make an effort to satisfy the customer?.........repeatedly asking me " Would you like to cancel?"

No, I would like what I paid for!  I'll give these.........people a chance for now. but in the future I'm not buying from them again. I want to buy from

sources that value my time as if it were their own. Oh, by the way, another week for processing that doesn't include shipping time!!!

I'm disappointed, but I see they have good reviews.... It's just damn inconvenient!

 

[Martinnfb]

I would say, cancel the order Paul. He repeatedly projected that this is the path that would solve it, at least in his/hers eyes. Cancel it, take your money elsewhere. market is saturated and highly competitive , no need to waste your energy.

[JohnB]

I agree, get your money back and go elsewhere. With that reputation they likely won't be in business for long.